Mask Chain with gummy bear. (Approx 57 cm)

All purchases made on www.thelukchup.com are final and not eligible for return or exchange. Strictly no refund for pre-order items.

However, we will be able to provide an exchange for defective items when notified within two days of when the item/items were received, provided the items are unused, with all original packaging intact.

If you have received a defective item, please notify us immediately at cat_pawpaw_101@hotmail.com or DM us on our social media channels (Facebook & Instagram).

For Pre-order items, it will only reach you around 3 weeks. Do only place an order if you are comfortable with the waiting time.

For In-stock Items, depending on the shipping options you had selected, it will reach you around 3 - 8 working days.

LOCAL NORMAL MAIL: No tracking number will be provided under this option.

LOCAL COURIER DELIVERY: You will receive an email notification or Whatsapp once your order has been sent for delivery.